Targeted Case Management - SED, SMI, SUD, HCBS

At Caritas, our case management team is dedicated to providing comprehensive, compassionate support to every individual and family we serve. We recognize that health outcomes are shaped by more than diagnosis alone — factors like socioeconomic circumstances, access to care, life experience, and community all play a role. That's why our approach meets each person exactly where they are, with dignity and without judgment.

Our Approach:

• Personalized, culturally responsive care tailored to each client's unique needs, background, and goals
• Expert navigation of complex health and social service systems
• A whole-person focus addressing primary, behavioral, and dental health care
• Utilization of the High Fidelity Wraparound process for coordinated, targeted care management

Key Features:

1. A diverse, experienced team that listens first and treats every client's circumstances with respect
2. Emphasis on self-advocacy and family empowerment
3. Integration of behavioral health and substance use recovery support
4. Close collaboration with healthcare professionals to ensure seamless, comprehensive care

Program Goals:

• Improve engagement and active investment in one's own care
• Enhance self-efficacy and community integration
• Strengthen family and support networks
• Promote better health outcomes through coordinated, client-centered care

Our team is committed to bridging gaps in healthcare access and ensuring every client — regardless of background, identity, or circumstance — receives the respectful, effective care they deserve. We partner closely with healthcare providers to deliver seamless support for individuals facing behavioral health challenges, serious mental illness, developmental or emotional disturbances, or substance use recovery.